Terms & Conditions

Effective date: 5/2/2026

Please read the following Terms & Conditions (the “Terms”) before using this website or joining any of our memberships, programmes or services. By visiting and using this website, or by enrolling in any membership, you (“you”, “your”, “member”) acknowledge that you have read these Terms, understand them, and agree to be bound by them.

1. Memberships & Billing

Final Sale. Your membership renews automatically at the end of each billing period unless cancelled. This applies to all current memberships, including Glow Starters, Glow Masters and Glow Gurus, and to any membership we may offer in the future under any name.

If you cancel, your membership stays active until the end of your current billing period and will not renew for the following period. All purchases are non-refundable, except where a refund is required by law.

By enrolling, you agree to the terms of the subscription. Please reference all other company policies on this page. Reach out to [email protected] with any questions.

2. Payment Information

To process your membership renewals, session bookings, and any future purchases, your payment details are securely stored by our trusted payment provider. We do not store your full card details ourselves.

3. Communications & Consent

By submitting an order or sign-up form, you consent to receive offers and related communications from Van Jude. You can withdraw your consent at any time by using the unsubscribe link in any email or by contacting us directly.

4. Cancellations Policy for Readings & Healings

When you book your appointment, you’re holding a space in my calendar that’s no longer available to other clients. Your appointments and well-being are very important to me, and I understand that sometimes unexpected delays occur. If you need to cancel or reschedule, I respectfully request 48 hours’ notice. Any cancellation received 48 hours or more in advance will not incur a fee and will receive a 100% refund. Cancellations made within 48 hours will receive a 50% refund.

5. No Shows Policy

If you do not turn up to your appointment, class, workshop or retreat for any reason, you will not receive a refund and will be charged the full amount. If you wish to cancel your booking, please refer to the Cancellations Policy above.

6. Arriving Early or Late to Your Appointment

All sessions are scheduled for a fixed start and finish time. Clients are asked to arrive on time to allow for appropriate preparation and transition between sessions. If you arrive late, your session will still end at the originally scheduled time and no additional time will be added.

7. Extending the Time of Your Booking

Occasionally, there may be a need to extend your booking to address any additional questions you may have. Additional time is subject to availability on the day and will be charged in 15-minute slots based on the hourly rate of the current session fee.

8. Payment in Advance

All sessions must be paid in advance. Your booking is not confirmed until payment has been received in full.

9. Gift Vouchers

Gift vouchers expire 12 months after the date of purchase. No refunds are available on gift vouchers. Any services redeemed are subject to the cancellation policies above. Gift vouchers cannot be redeemed for cash.

10. Right to Modify Services

Van Jude reserves the right to change, limit, suspend, or discontinue any service or feature at our discretion. While we aim to give notice where possible, we may do so without prior notice. Access may also be suspended or terminated, temporarily or permanently, without liability, based on operational needs or the behaviour clause below.

11. Good Behaviour

If at any time, and in the opinion of Jude van Daalen, any student or client becomes the subject of disruptive or disrespectful behaviour, contempt, or any other conduct that is detrimental or unacceptable, Jude van Daalen may, upon written or verbal notice, immediately suspend or terminate their attendance in any session, lesson, community space, group, workshop or membership.

The use of drugs or alcohol before a session is not permitted. If it is apparent that a client has arrived under the influence, the session will be cancelled without refund.

12. Cooling Off Period & Session Conduct

Once a session has begun, either you or I may end it within the first 15 minutes for any reason, with a full refund provided. This cooling-off period applies only once the session starts. Cancellations beforehand must follow the 48-hour notice policy. I reserve the right to end a session if there are safety, health or well-being concerns (including mental health) or if disrespectful behaviour occurs. You are also free to end the session if you feel uncomfortable. Mutual respect and safety are our priorities.

13. Indemnification

You agree to indemnify and hold both Van Jude (the brand) and Jude (Judith) van Daalen (the practitioner) harmless from any demands, losses, liabilities, claims, or expenses (including legal fees) made by any third party due to or arising out of your use of this website, our communities, or any service offered by either entity.

14. Intellectual Property & Recordings

All services, materials and content — including lessons, videos, audio, notes, images, text, healing methods and logos — are the exclusive property of Van Jude and are protected by copyright. No licence is granted unless explicitly stated in writing. You may not record, copy, distribute, modify, or use any of these materials for commercial or public purposes. Recording or photographing any reading, healing, lesson, class or live session is strictly prohibited.

15. Recording of Calls & Sessions

All phone calls and sessions (in person, online or by phone) may be recorded. These recordings are held securely and used solely for the purposes of quality, accuracy and mutual protection. Upon request, clients may receive a copy of their own recording. By booking a session or making contact with Van Jude, you consent to this recording.

16. Use of Session Content for Social Media & Educational Purposes

From time to time, I may use parts of readings or sessions anonymously for social media, educational content or promotional purposes. No identifying information will ever be shared. If you would prefer to opt out, please notify me in writing at [email protected] at any time, and your content will not be used.

17. Emotional Wellbeing

Sessions may bring up emotions, memories or realisations that take time to process. This is a natural part of healing and self-awareness work. You are encouraged to seek additional professional support if needed. You are also always welcome to book further sessions with Van Jude to continue working through whatever comes up. This is not a one-off service, and ongoing support is available to you.

18. No Guarantee of Outcomes

While many clients experience significant insight, clarity and relief from their sessions, results vary from person to person. No specific outcome, result or experience is guaranteed. What you take from a session is personal to you and will depend on many factors, including your own openness and readiness to receive.

19. Technical Difficulties

In the event of technical difficulties during an online session, every effort will be made to reconnect and continue as smoothly as possible. If the interruption is on my end and results in lost session time, that time will be made up or the session rescheduled at no additional cost to you. Technical issues on the client’s end do not entitle the client to a refund or additional session time.

20. Disclaimer

Any readings, lessons, classes, courses, live sessions and healings I provide are for guidance and educational purposes only. What you decide to do with the information shared with you, including any actions you take, is your own personal responsibility and choice. Nothing shared should at any time be regarded as legal, medical, financial, psychological or business fact, and everything is subject to your own interpretation and judgement.

My services are not a substitute for professional services, and you are advised to seek advice from the relevant qualified experts. Any wellness, health, medical or other professional information shared with you — whether by message, video session, in person, by email, or through any lesson, class, course or healing — is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions about a medical condition.

21. Your Consumer Rights

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that you are entitled to under the Australian Consumer Law and that cannot lawfully be excluded. Where our services come with guarantees that cannot be excluded, our liability is limited to the extent permitted by law.

22. Amendment of These Terms

Van Jude reserves the right to change, modify, add, or remove portions of these Terms at any time. We will aim to highlight significant changes where possible. Please review these Terms regularly. Your continued use of the website or services will be regarded as acceptance of the current Terms.

23. Contact Details

For any questions about these Terms or your membership, please contact us at [email protected].

Van Jude Foundation is a non-profit, community based, non-governmental, self-assessable organisation providing benevolent services to the community.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please reach out:

Email: [email protected]
Website: https://vanjude.com